What to do when we are closed

Out of Hours Emergencies

Between 18:00 and 08:00 Monday to Friday, and 18:00 Friday to 08:00 Monday, the surgery is closed.

In order to obtain medical advice at these times, please call NHS 24 on 111

  • This service is for emergencies
  • It should not be used instead of a day time appointment
  • All calls are monitored and will be reviewed by our Doctors
  • Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

A receptionist in the emergency call centre will answer your call and either:

  • Arrange advice from a doctor or nurse
  • Invite you to attend the centre to be seen by a doctor
  • Arrange a home visit if you are too ill to visit the centre.

Transport to and from the centre is available if you cannot arrange this yourself. Please take a leaflet for further details from reception. Out of hours cover is now the responsibility of GG & CNHSB.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

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